Never ever I repeat never ever will I select American Airlines. Once again.Absolutely unprofessional employees in the ticket agent to flight attendants. Each of the jokes I have listened to about this becoming a †cattle hauler †airline is unfortunately true in my modern experience.very sad.
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If I'm able to do that, why can’t try this? In this article’s a recommendation. Considering that the agents can't see USAIR, why not provide them with use of the online world to allow them to see readily available USAIR flights? There have been numerous USAIR flights that might have cared for a minimum of 50 % with the people who required to flights.
Two weeks in the past we received the awful information that our twelve yr aged grandson were hit by a truck and killed. We necessary to get from PA to CA as immediately as possible. It absolutely was Thankagiving week, the worst 7 days of the 12 months to vacation by way of Hotwire, we have been in the position to get reservations the following morning on American, not the airline on which we ordinarily vacation.
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Particularly upset re lack of acknowledgment of any discomfort I encountered. Seems like an easy courtesy.
We are sorry you were not pleased with the complimentary voucher that we offered. Nevertheless, the voucher was intended to Express goodwill and to make amends in some way for your insufficient service you reported. It represents an amount we imagine for being truthful and sensible.
Upcoming, we would like to reassure you that we respect all feedback. We happily share compliments with the employees who get paid them. Be sure to be assured that we are also devoted to answering each and every grievance we get, along with a consultant from our Office can get back for you without delay.
the AA person at the AA terminal to generally be very snide, when the truth is I'd done every thing in my Command to acquire to your aircraft inside of a well timed fashion.
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